Results of LGOs examination held on 16-09-2012 in respect of Karnataka Circle
 To view the Results Click Here |
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
SO - HO Balance Agreement Tool
SDC, Chennai has released “SO - HO Balance Agreement Tool” dated 24.12.2012. This tool can be used for listing SB / PPF / NSS accounts with differences between SO balance and HO balance as on 01-04-2012 (or 31-03-2012). Zip file dated 24-12-2012 contains new exe for comparing SO and SOSB balances for SB accounts.
Download Link: http://tamilnadupost.nic.in/sdc/sobag.htm
|
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
Proposal to issue Passport to CG Employees through their respective departments…
There is any proposal to issue passport to Central Government employees and their family members through their respective departments..!
This doubt has been raised in the Parliament and the Minister of External Affairs has submitted a written reply to this question, "Since the issue of passports is a Central subject and was allotted to the Ministry of External Affairs under the Transaction of Business Rules, the issuance of passports in India is done solely by Ministry of External Affairs through designated Passport Issuing Authorities, which are MEA Headquarters (CPV Division), 37 Passport Offices, Andaman & Nicobar Islands Administration and Missions/Posts abroad. Hence, passports to Central Government employees and their family members will continue to be issued by these designated Passport Issuing Authorities".
'NO OBJECTION CERTIFICATE' FOR PASSPORT :
'NOC' for Passport...
At present the employees are working in Central Government, passport would be issued on prior police verification of citizenship and character. If the employee submits a declaration duly acknowledged by his Head of Department to the effect that he has informed his employer of his intention to apply for a passport. In case, proper ‘No Objection Certificate’ is submitted, then passport will be issued without Police Verification.
|
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
Latest Census of Group wise Central Government Employees...
Latest position of group wise Central Government Civilian Employees working in Central Government Departments as on March 2011...
As per the latest information available, the estimated number of Group A, B, C and erstwhile Group D regular Central Government Civilian Employees (including Union Territories) is given below...
(# After implementation of 6th CPC, erstwhile Group D posts have been categorized as Group C)
| |||||||||||||||
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
More than 100 Keyboard Shortcuts must read
SHARE IT........
Keyboard Shorcuts (Microsoft Windows)
1. CTRL+C (Copy)
2. CTRL+X (Cut)
3. CTRL+V (Paste)
4. CTRL+Z (Undo)
5. DELETE (Delete)
6. SHIFT+DELETE (Delete the selected item permanently without placing the item in the Recycle Bin)
7. CTRL while dragging an item (Copy the selected item)
8. CTRL+SHIFT while dragging an item (Create a shortcut to the selected item)
9. F2 key (Rename the selected item)
10. CTRL+RIGHT ARROW (Move the insertion point to the beginning of the next word)
11. CTRL+LEFT ARROW (Move the insertion point to the beginning of the previous word)
12. CTRL+DOWN ARROW (Move the insertion point to the beginning of the next paragraph)
13. CTRL+UP ARROW (Move the insertion point to the beginning of the previous paragraph)
14. CTRL+SHIFT with any of the arrow keys (Highlight a block of text)
SHIFT with any of the arrow keys (Select more than one item in a window or on the desktop, or select text in a document)
15. CTRL+A (Select all)
16. F3 key (Search for a file or a folder)
17. ALT+ENTER (View the properties for the selected item)
18. ALT+F4 (Close the active item, or quit theactive program)
19. ALT+ENTER (Display the properties of theselected object)
20. ALT+SPACEBAR (Open the shortcut menu for the active window)
21. CTRL+F4 (Close the active document in programs that enable you to have multiple documents opensimultaneou sly)
22. ALT+TAB (Switch between the open items)
23. ALT+ESC (Cycle through items in the order that they had been opened)
24. F6 key (Cycle through the screen elements in a window or on the desktop)
25. F4 key (Display the Address bar list in MyComputer or Windows Explorer)
26. SHIFT+F10 (Display the shortcut menu for the selected item)
27. ALT+SPACEBAR (Display the System menu for the active window)
28. CTRL+ESC (Display the Start menu)
29. ALT+Underlined letter in a menu name (Display the corresponding menu) Underlined letter in a command name on anopen menu (Perform the corresponding command)
30. F10 key (Activate the menu bar in the active program)
31. RIGHT ARROW (Open the next menu to the right, or open a submenu)
32. LEFT ARROW (Open the next menu to the left, or close a submenu)
33. F5 key (Update the active window)
34. BACKSPACE (View the folder onelevel up in My Computer or Windows Explorer)
35. ESC (Cancel the current task)
36. SHIFT when you insert a CD-ROMinto the CD-ROM drive (Prevent the CD-ROM from automatically playing)
Dialog Box - Keyboard Shortcuts
1. CTRL+TAB (Move forward through the tabs)
2. CTRL+SHIFT+TAB (Move backward through the tabs)
3. TAB (Move forward through the options)
4. SHIFT+TAB (Move backward through the options)
5. ALT+Underlined letter (Perform the corresponding command or select the corresponding option)
6. ENTER (Perform the command for the active option or button)
7. SPACEBAR (Select or clear the check box if the active option is a check box)
8. Arrow keys (Select a button if the active option is a group of option buttons)
9. F1 key (Display Help)
10. F4 key (Display the items in the active list)
11. BACKSPACE (Open a folder one level up if a folder is selected in the Save As or Open dialog box)
Microsoft Natural Keyboard Shortcuts
1. Windows Logo (Display or hide the Start menu)
2. Windows Logo+BREAK (Display the System Properties dialog box)
3. Windows Logo+D (Display the desktop)
4. Windows Logo+M (Minimize all of the windows)
5. Windows Logo+SHIFT+M (Restorethe minimized windows)
6. Windows Logo+E (Open My Computer)
7. Windows Logo+F (Search for a file or a folder)
8. CTRL+Windows Logo+F (Search for computers)
9. Windows Logo+F1 (Display Windows Help)
10. Windows Logo+ L (Lock the keyboard)
11. Windows Logo+R (Open the Run dialog box)
12. Windows Logo+U (Open Utility Manager)
13. Accessibility Keyboard Shortcuts
14. Right SHIFT for eight seconds (Switch FilterKeys either on or off)
15. Left ALT+left SHIFT+PRINT SCREEN (Switch High Contrast either on or off)
16. Left ALT+left SHIFT+NUM LOCK (Switch the MouseKeys either on or off)
17. SHIFT five times (Switch the StickyKeys either on or off)
18. NUM LOCK for five seconds (Switch the ToggleKeys either on or off)
19. Windows Logo +U (Open Utility Manager)
20. Windows Explorer Keyboard Shortcuts
21. END (Display the bottom of the active window)
22. HOME (Display the top of the active window)
23. NUM LOCK+Asterisk sign (*) (Display all ofthe subfolders that are under the selected folder)
24. NUM LOCK+Plus sign (+) (Display the contents of the selected folder)
25. NUM LOCK+Minus sign (-) (Collapse the selected folder)
26. LEFT ARROW (Collapse the current selection if it is expanded, or select the parent folder)
27. RIGHT ARROW (Display the current selection if it is collapsed, or select the first subfolder)
Shortcut Keys for Character Map
After you double-click a character on the grid of characters, you can move through the grid by using the keyboard shortcuts:
1. RIGHT ARROW (Move to the rightor to the beginning of the next line)
2. LEFT ARROW (Move to the left orto the endof the previous line)
3. UP ARROW (Move up one row)
4. DOWN ARROW (Move down one row)
5. PAGE UP (Move up one screen at a time)
6. PAGE DOWN (Move down one screen at a time)
7. HOME (Move to the beginning of the line)
8. END (Move to the end of the line)
9. CTRL+HOME (Move to the first character)
10. CTRL+END (Move to the last character)
11. SPACEBAR (Switch between Enlarged andNormal mode when a character is selected)
Microsoft Management Console (MMC)
Main Window Keyboard Shortcuts
1. CTRL+O (Open a saved console)
2. CTRL+N (Open a new console)
3. CTRL+S (Save the open console)
4. CTRL+M (Add or remove a console item)
5. CTRL+W (Open a new window)
6. F5 key (Update the content of all console windows)
7. ALT+SPACEBAR (Display the MMC window menu)
8. ALT+F4 (Close the console)
9. ALT+A (Display the Action menu)
10. ALT+V (Display the View menu)
11. ALT+F (Display the File menu)
12. ALT+O (Display the Favorites menu)
MMC Console Window Keyboard Shortcuts
1. CTRL+P (Print the current page or active pane)
2. ALT+Minus sign (-) (Display the window menu for the active console window)
3. SHIFT+F10 (Display the Action shortcut menu for the selected item)
4. F1 key (Open the Help topic, if any, for the selected item)
5. F5 key (Update the content of all console windows)
6. CTRL+F10 (Maximize the active console window)
7. CTRL+F5 (Restore the active console window)
8. ALT+ENTER (Display the Properties dialog box, if any, for theselected item)
9. F2 key (Rename the selected item)
10. CTRL+F4 (Close the active console window. When a console has only one console window, this shortcut closes the console)
Remote Desktop Connection Navigation
1. CTRL+ALT+END (Open the Microsoft Windows NT Security dialog box)
2. ALT+PAGE UP (Switch between programs from left to right)
3. ALT+PAGE DOWN (Switch between programs from right to left)
4. ALT+INSERT (Cycle through the programs in most recently used order)
5. ALT+HOME (Display the Start menu)
6. CTRL+ALT+BREAK (Switch the client computer between a window and a full screen)
7. ALT+DELETE (Display the Windows menu)
8. CTRL+ALT+Minus sign (-) (Place a snapshot of the active window in the client on the Terminal server clipboard and provide the same functionality as pressing PRINT SCREEN on a local computer.)
9. CTRL+ALT+Plus sign (+) (Place asnapshot of the entire client window area on the Terminal server clipboardand provide the same functionality aspressing ALT+PRINT SCREEN on a local computer.)
Microsoft Internet Explorer Keyboard Shortcuts
1. CTRL+B (Open the Organize Favorites dialog box)
2. CTRL+E (Open the Search bar)
3. CTRL+F (Start the Find utility)
4. CTRL+H (Open the History bar)
5. CTRL+I (Open the Favorites bar)
6. CTRL+L (Open the Open dialog box)
7. CTRL+N (Start another instance of the browser with the same Web address)
8. CTRL+O (Open the Open dialog box,the same as CTRL+L)
9. CTRL+P (Open the Print dialog ox)
10. CTRL+R (Update the current Web )
SHARE IT WITH YOUR FRIENDS
|
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
FAQs on Cheque Truncation System (CTS)
1. What is Cheque Truncation?
Truncation is the process of stopping the flow of the physical cheque issued by a drawer at some point with the presenting bank en-route to the drawee bank branch. In its place an electronic image of the cheque is transmitted to the drawee branch by the clearing house, along with relevant information like data on the MICR band, date of presentation, presenting bank, etc. Cheque truncation thus obviates the need to move the physical instruments across branches, other than in exceptional circumstances for clearing purposes. This effectively eliminates the associated cost of movement of the physical cheques, reduces the time required for their collection and brings elegance to the entire activity of cheque processing.
2. Why Cheque Truncation in
As explained above, Cheque Truncation speeds up the process of collection of cheques resulting in better service to customers, reduces the scope for clearing-related frauds or loss of instruments in transit, lowers the cost of collection of cheques, and removes reconciliation-related and logistics-related problems, thus benefitting the system as a whole. With the other major products being offered in the form of RTGS and NEFT, the Reserve Bank has created the capability to enable inter-bank and customer payments online and in near-real time. However, as cheques are still the prominent mode of payments in the country and Reserve Bank of India has decided to focus on improving the efficiency of the cheque clearing cycle, offering Cheque Truncation System (CTS) as an alternative. As highlighted earlier, CTS is a more secure system vis-a-vis the exchange of physical documents.
In addition to operational efficiency, CTS offers several benefits to banks and customers, including human resource rationalisation, cost effectiveness, business process re-engineering, better service, adoption of latest technology, etc. CTS, thus, has emerged as an important efficiency enhancement initiative undertaken by Reserve Bank in the Payments Systems area.
3. What is the status of CTS implementation in the country?
The Reserve Bank has implemented CTS in the National Capital Region (NCR),
4. What is the new approach to CTS implementation in the country?
The new approach envisioned as part of the national roll-out is the grid-based approach.
Under this approach the entire cheque volume in the country cleared across numerous locations will be consolidated into a much fewer number of grids. The concept of region wise grids will be replaced and operational freedom will be given to the operator in deciding the number of grids required to expand the reach of CTS Pan-India and also on choosing the locations for each grid for optimum use of the resources.
Each grid will provide processing and clearing services to all the banks under its jurisdiction,. Banks, branches and customers based at small / remote locations falling under the jurisdiction of a grid would be benefitted, irrespective of whether there exists at present a formal arrangement for cheque clearing or otherwise.
5. Is it possible to briefly explain the entire process flow in CTS?
Yes. In CTS, the presenting bank (or its branch) captures the data (on the MICR band) and the images of a cheque using their Capture System (comprising of a scanner, core banking or other application) which is internal to them, and have to meet the specifications and standards prescribed for data and images.
To ensure security, safety and non-repudiation of data / images, end-to-end Public Key Infrastructure (PKI) has been implemented in CTS. As part of the requirement, the collecting bank (presenting bank) sends the data and captured images duly signed and encrypted to the central processing location (Clearing House) for onward transmission to the paying bank (destination or drawee bank). For the purpose of participation the presenting and drawee banks are provided with an interface / gateway called the Clearing House Interface (CHI) that enables them to connect and transmit data and images in a secure and safe manner to the Clearing House (CH).
The Clearing House processes the data, arrives at the settlement figure and routes the images and requisite data to the drawee banks. This is called the presentation clearing. The drawee banks through their CHIs receive the images and data from the Clearing House for payment processing. The drawee CHIs also generate the return file for unpaid instruments, if any. The return file / data sent by the drawee banks are processed by the Clearing House in the return clearing session in the same way as presentation clearing and return data is provided to the presenting banks for processing. The clearing cycle is treated as complete once the presentation clearing and the associated return clearing sessions are successfully processed. The entire essence of CTS technology lies in the use of images of cheques (instead of the physical cheques) for payment processing.
6. What type of cheques can be presented for clearing through CTS?
All types of cheques can be presented for clearing through CTS. It is no different from the use of traditional clearing infrastructure for clearing paper cheques. Cheques presented as part of Speed Clearing are handled in CTS as well (for more details on Speed Clearing, the related FAQs may be referred to). Incidentally, given the fact that images of cheques (and not the physical cheques) alone need to move in CTS, it is possible for the removal of the restriction of geographical jurisdiction normally associated with the paper cheque clearing. For reaping this benefit , the concept of Grid-CTS clearing is being envisaged as part of roll-out of CTS at Chennai. Under the grid clearing, cheques drawn on centres included in the grid will be cleared as part of local clearing.
7. Will there be any change in the process for the customers?
No. There is no change in the clearing process for customers. Customers continue to use cheques as at present, except to ensure the use of image-friendly-coloured-inks while writing the cheques. Of course, such of those customers, who are used to receiving the paid instruments (like government departments) would also receive the cheque images. Cheques with alterations in material fields (explained in detail later) are not allowed to be processed under the CTS environment.
8. What are the benefits of CTS to customers of banks?
The benefits are many. With the introduction of imaging and truncation, the physical movement of instruments is stopped. The electronic movement of images of cheques speeds up the process of settlement and can facilitate reduction in the clearing cycles as well. Moreover, there is no fear of loss of instruments in transit. Further, limitations of the existing clearing system in terms of geography or jurisdiction can be removed, thus enabling consolidation and integration of multiple clearing locations managed by different banks with varying service levels into a nation-wide standard clearing system with uniform processes and practices.
CTS also benefits issuers of cheques. Use of images obviates the need to handle and move physical cheques at different points. The scope for frauds inherent in paper instruments is, thus, greatly reduced. The Corporates if needed can be provided with images of cheques by their bankers for internal requirements,if any. As only the images move, the time taken for receipt of paid cheques is reduced which also gives an early opportunity to the issuers of cheques to detect frauds or alterations, if any, in terms of what (and to whom it) was issued and what (by whom it) was realised.
CTS brings elegance to the entire activity of cheque processing and clearing. Cheque frauds can be greatly reduced with introduction of minimum security features prescribed under CTS Standards 2010, such as embedded verifiable features such as bar-codes, encrypted codes, logos, watermarks, holograms, etc., for early interception of altered / forged instruments. Obviating the need to move the physical cheques is extremely beneficial in terms of cost and time savings.
The benefits from CTS could be summarized as follows –
· Shorter clearing cycle
· Superior verification and reconciliation process
· No geographical restrictions as to jurisdiction
· Operational efficiency for banks and customers alike
· Reduction in operational risk and risks associated with paper clearing
9. If a customer desires to see the physical cheque issued by him for any reason, what are the options available?
Under CTS the physical cheques are retained at the presenting bank level and do not move to the paying banks. In case a customer desires, banks can provide images of cheques duly authenticated. In case, however, a customer desires to see / get the physical cheque, it would need to be sourced from the presenting bank, for which a request should be made to his/her bank. An element of cost / charge may also be involved for the purpose. To meet legal requirements, the presenting banks which truncate the cheques need to preserve the physical instruments for a period of 10 years.
10. How would be the uniqueness of a physical cheque be captured and imparted to the cheque image ?
CTS in
Further, the new cheque standard "CTS-2010" prescribes certain mandatory and optional security features to be available on cheques, which will also add to the uniqueness of the images.
11. What are the image specifications in CTS in the Indian context ?
Imaging of cheques can be based on various technology options. The cheque images can be Black & White, Gray Scale or Coloured. These have their associated advantages and disadvantages. Black & White images are light in terms of image-size, but do not reveal all the subtle features that are there in the cheques. Coloured images are ideal but increase storage and network bandwidth requirements. Gray Scale images are mid-way. CTS in
12. How are the images of cheques taken ?
Images of cheques are taken using scanners. Scanners also function like photo-copiers by reflecting the light passed through a narrow passage on to the document. Tiny sensors measure the reflection from each point along the strip of light. Reflectance measurements of each dot is called a pixel. Images are classified as black and white, gray-scale or colour based on how the pixels are converted into digital values. For getting a gray scale image the pixels are mapped onto a range of gray shades between black and white. The entire image of the original document gets mapped as some shade of gray, lighter or darker, depending on the colour of the source. In the case of black and white images, such mapping is made only to two colours based on the range of values of contrasts. A black and white image is also called a binary image.
13. How the image and data transmitted over the network is secured ?
The security, integrity, non-repudiation and authenticity of the data and image transmitted from the paying bank to the payee bank are ensured using the Public Key Infrastructure (PKI). CTS is compliant to the requirements of the IT Act, 2000. It has been made mandatory for the presenting bank to sign the images and data from the point of origin itself. PKI is used throughout the entire cycle covering capture system, the presenting bank, the clearing house and the drawee bank. The PKI standards used are in accordance with the appropriate Indian acts and notifications of Controller of Certifying Authority (CCA).
14. What is Cheque Standardisation and what does CTS 2010 Standard mean ?
Standardisation of cheque forms (leaves) in terms of size, MICR band, quality of paper, etc., was one of the key factors that enabled mechanisation of cheque processing. Over a period of time, banks have added a variety of patterns and design of cheque forms to aid segmentation, branding, identification, etc., as also incorporated therein a number of security features to reduce the incidence of cheque misuse, tampering, alterations, etc. Growing use of multi-city and payable-at-par cheques for handling of cheques at any branches of a bank, introduction of Cheque Truncation System (CTS), increasing popularity of Speed Clearing, etc., were a few aspects that led to prescription of certain minimum security features in cheques printed, issued and handled by banks and customers uniformly across the banking industry. A Working Group was set-up by RBI for examining further standardisation of cheque forms and enhancement of security features therein. Accordingly, certain benchmarks towards achieving standardisation of cheques issued by banks across the country have been prescribed like – quality of paper, watermark, bank’s logo in invisible ink, void pantograph, etc., and standardisation of field placements on cheques. In addition, certain desirable features have also been suggested to be implemented by banks based on their need and risk perception.
The set of minimum security features would not only ensure uniformity across all cheque forms issued by banks in the country but also help presenting banks while scrutinising / recognising cheques of drawee banks in an image-based processing scenario. The homogeneity in security features is expected to act as a deterrent against cheque frauds, while the standardisation of field placements on cheque forms would enable straight-through-processing by use of optical / image character recognition technology. The benchmark prescriptions are collectively known as "CTS-2010 standard". Indian Banks Association (IBA) and National Payments Corporation of India (NPCI) are co-ordinating with the banks on implementation of the new standard. Accordingly, the cheques issued are tested and certified by NPCI and only after such cerification the cheques would be issued to the customers.
All banks providing cheque facility to their customers, have been advised to issue only 'CTS-2010' standard cheques not later than April 1, 2012 on priority basis in northern and southern region which will be part of the northern and southern CTS grids respectively and across the country by September 30, 2012 through a time bound action plan.
15. What is the prescription relating to alterations / corrections on cheque forms?
The prescription on prohibiting alterations / corrections on cheques has been introduced to curtail cheque frauds on account of alterations in the various fields of cheques and to give protection to customers as well as banks. No changes / corrections can be carried out on the cheques (other than for date validation purposes, if required). For any change in the payee’s name, courtesy amount (amount in figures) or legal amount (amount in words), fresh cheque leaves should be used by customers. This would help banks in identifying and controlling fraudulent alterations. This prohibition is applicable to cheques cleared under the image based Cheque Truncation System (CTS) only and is effective from December 1, 2010. It is not applicable to cheques cleared under other clearing arrangements for the present.
16. What are the precautions required to be taken by the banks / customers to avoid frauds?
Banks / Customers should use "CTS 2010" cheques which are not only image friendly but also have more security features. Customers may request/insist their banks for cheque forms that are compliant with the "CTS 2010" standard. They should preferably use dark coloured ink while writing cheques and avoid any alterations / corrections thereon. Preferably, a new cheque leaf may be used in the event of any alterations / corrections as the cheque may be cleared through image based clearing system as enumerated in 15 above. Banks should exercise care while stamping the cheque forms, so that it does not interfere with the material portions such as date, payee’s name, amount and signature. The use of rubber stamps, etc, should not overshadow the clear appearance of these basic features in image. It is necessary to ensure that all essential elements of a cheque are captured in an image during the scanning process and banks / customers have to exercise appropriate care in this regard.
17. What are the modes in which banks can participate in CTS?
There are two modes in which banks may participate in CTS –
a. Direct membership: Banks may participate as direct member provided they have a settlement account with the settlement bank and have put in place necessary infrastructure for participating in CTS.
b. Indirect / Sub-membership: Banks may become sub-members / indirect members of the direct members by using the infrastructure and / or settlement services of the direct members. The settlement for such indirect / sub-member could be done either directly (if such banks have settlement accounts with the settlement bank) or through the direct member through whom they are participating.
18. Is the infrastructure requirement for participating the CTS the same for all banks ?
The infrastructure required at the banks’ end for participating in CTS are dedicated connectivity from the bank’s gateway to the Clearing House, prescribed hardware and software for the CTS application.
RBI provides member banks with the CHI (software). Banks need to procure hardware and other software such as operating system, database and a bouquet of third party software for the CHI. They also need to procure the application software for their capture systems.
The hardware requirement / sizing is based on the volume of cheques processed by banks. Based on the volume the CHI is categorised into four types and the hardware requirement is different for each category.
The bandwidth requirement for each bank is calculated based a number of factors like the peak inward and outward volume of the bank, average size of an image, efficiency factor of the network, etc. In addition, future requirements have been taken into consideration while calculating the bandwidth requirement.
19. Whether the Cheque Truncation System has legal sanction?
With amendments in the Sections 6 and 1(4), coupled with the introduction of 81 A to the Negotiable Instruments Act, 1881, truncation of cheques is now legalized.
20. In case of need for any further clarifications, who can be approached for guidance ?
For any further clarifications the Contact Persons are –
The General Manager, National Clearing Cell, Reserve Bank of India, 7th Floor, Tower 1, Jeevan Bharati Building, Connaught Place, New Delhi – 110 001.
The Chief Executive Officer, National Payment Corporation of India, C-9,8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai-400 051,
FAQ updated on 30/04/2012
Source : http://www.rbi.org.in/scripts/FAQView.aspx?Id=63
|
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
RList 3.0 updated
The system date format must be dd/mm/yyyy when you use RList and RODak. Else the booked RLs will not be displayed.The validation of date format could have solved this problem. Now this is fixed.The updated RList will detect the date format and convert to dd/mm/yyyy and you need not worry about the date format.
RList3.0 for DO use:  RList3.0 for Bulk Customer RODak Exe Files only:
source:http://srfix.blogspot.in
|
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
INDIA POST NEEDS A COMMITMENT
Postal Department is attempting to regain its lost glory by implementing and monitoring its traditional services through Project Arrow and digital network that make all at every level of service accountable. Until the introduction of the courier service in the country people had no second choice than going to the Post Office to get their postal business transacted. At that time, the officers and the employees were much sincere and cooperative as far as possible in providing service to the clients. But the Post Office service began to deteriorate when the courier service landed in the country, situation further declined when instead of giving quick and better after sale service, the department officials showed one kind of lethargy, which is one of the reasons to divert the customers to the courier service.
It is complained that the post offices situated in the rural areas do not open on time. Clients here wait patiently because rural customers still do not have other option except to use Post Office. Sometimes, Post Offices are managed single handed because some of the employee do not agrees to go to the rural areas to serve. This trend was required to be checked by the officers of the department in order to give more emphasis to the rural sector where the department has potential to serve but unfortunately here the pace remain very slow. While serving the people of rural area department can generate substantial revenue from Micro Insurance and cross selling of SB accounts to MGNREGS beneficiaries. Some times in rural area, it is seen that treatment to first class mail is given to that of second class for which letters do not reach destinations in time. Sometimes, letters and parcels arriving from other post offices are not or cannot be delivered in time, which put the receivers in great anxiety. Despite these odd situation people’s hope still lie with the Post Offices over the courier so we must catch it by providing better service. Now-a-days department is using extensive technological tools. It is fact that all the departmental Post offices through out India have already been computerized and connected through WAN or broad band connectivity. Besides, there is planning to equip the Extra Departmental Branch Post Offices with ICT devices. With the continuing improvement in the quality of services through the facility of track and trace, our premium products i.e. Speed Post and EMS is contributing significantly to the revenue of the department. Increased booking of International Parcels and sale of Flat Rate Boxes can turn out to be major revenue earners for the Department.
We have post offices and a delivery system which comes in contact with every household every day. Our primary objective should therefore be to utilize the network optimally to create and provide new service without effecting core operation and traditional service. It has to be a well managed diversification. One thing that the Post Office requires is the freedom to work under such condition that it can react quickly to the demand of the customer. To address the challenge of aligning access to postal retail services with customer needs, the Postal Service has to expand access in deprived areas and squeeze its size in over served areas—but the Postal Service does not consider this criteria. If this happens it may be able to close facilities and adjust access to retail services according to customer needs.
Still it is hoped that future is likely to favour the post office if it can mobilize resources and technology to create new products and services, use its network for a variety of services and improve the way existing services are delivered. By doing so it would have also defeated the dire predictions that email would make physical mail obsolete. All that is required is a serious commitment to all managerial level in the circles, division of work by creating new jobs as is being done in banks, aggressive marketing, proper training, human resource development and close monitoring at every level to curtail the expenditure and increase the revenue resources.
source:http://ipaspassociationpunjab.blogspot.in
|
***** ***** ***** ***** ***** ***** ***** ***** *****
*****
For Latest Updates
Always visit http://satish24k.blogspot.in
Share and Care
|
1:14 AM
Satish24K
